A TikTok video posted in July, that has now amassed over 2.6 million views, showcases a viral hack being used by poster, “Wyaleena”.
The hack was carried out by placing an order through Chipotle’s online ordering app, clicking a few buttons and subsequently getting a lot more than one would pay for.
In the video a young woman directs viewers throughout the ordering process, carefully noting the proper steps to order a bevy of ingredients for the low cost of $3.
By ordering one taco, a $0.40 tortilla and free toppings on the side – one could acquire all of the the necessary fixings needed to make a burrito for just a smidge over $3. It would equate to over $9 worth of food if ordered properly.
Wyaleena places the order in the TikTok video and shows the total. She gleefully instructs viewers to, “Wait until you see the amount of food that’s going to come out“.
The popularity of the hack had been causing operational issues at locations all over the country with workers voicing their frustration about the nightmarish ploy.
Several Chipotle employees were so disturbed by the disruptions that were caused by it, that they expressed their concerns in an interview conducted anonymously with, Insider.com.
One worker from New York, complained that the hack was “beyond annoying and disruptive.”
Apparently the flow of the assembly line was being slogged down from the extra prep work involved in bagging the orders, each topping (as many as 8) were having to be individually parceled out into their own little serving cups.
A manager from Ohio echoed similar sentiments that the hack orders would slow down production and cause a build up in the line, angering other waiting customers.
The “huge waste of single-use plastic” was also a concern as every topping needed its own cup.
As the complaints from staff and customers piled up, and word got around – Chipotle finally pulled off their burrito-making-gloves.
In an email blast sent out this week, Chipotle announced to restaurant managers that they would be deactivating the ability to order one taco from their app (courtesy of Today.com).
“Guests are currently unable to order a single taco from our online ordering systems. While we have long embraced customizations and even released our own hack menu, the current social media trend is resulting in a poor experience for our food, our employees, and our customers waiting for orders,” Chipotle told Insider.
And so the explosion of the ultimate fast food hack saw the end of it’s reign. And it’s back to the drawing board for penny-pinchers everywhere!
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