Latest updated January 3, 2025 by

Arby’s Faces Lawsuit Over “Deceptively Small” & Reduced Portions

Arby’s, the fast-food chain known for its roast beef sandwiches, is facing a class-action lawsuit alleging that the company is misleading customers with significantly smaller portions than advertised. The lawsuit, filed in Queens, NY claims that Arby’s uses deceptive marketing…

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Arby’s, the fast-food chain known for its roast beef sandwiches, is facing a class-action lawsuit alleging that the company is misleading customers with significantly smaller portions than advertised.

The lawsuit, filed in Queens, NY claims that Arby’s uses deceptive marketing tactics to portray its sizes/servings as larger than they actually are.

Ridgewood resident Melissa Nelson found that Arby’s had taken away the kid’s size fry and instead made it the new “small” size. She then found the previous small became the new medium, and the old medium the new large. She also found the beverages had reduced in size.

Neither of them had a reduced prices to fit the change in portions.

Nelson found the discrepancy by comparing the nutritional facts for both versions.

The lawsuit continues: “The increase in prices may never be noticed by Arby’s purchasers, who may be left only with a strange feeling, short of satiety, even though this was due to … downsizing.”

Joseph Alongis of New York also filed a lawsuit in December for a similar claim.

Shrinkflation is nothing new in the world of fast food and even grocery stores. Brands have been downsizing the portions of their products as inflation took off over the past few years.

Even customers loyal to certain brands are boycotting their favorite products, no longer willing to spend money where deceptive practices are being implemented.

The suit further alleges, “Arby’s deceptively continues to sell its fries and beverages in smaller sizes which are now substantially smaller than the old sizes.”

Arby’s has not yet responded to the lawsuit.

This lawsuit comes at a time when consumers are increasingly scrutinizing food portion sizes and marketing claims. Similar lawsuits have been filed against other fast-food chains in recent years, alleging deceptive advertising practices.

The outcome of this lawsuit could have significant implications for Arby’s and the fast-food industry as a whole. If the plaintiffs are successful, Arby’s may be required to change its marketing practices and potentially compensate customers for the perceived deception.

The lawsuit was filed in Queens County Supreme Court, and seeks to represent customers in New York state.

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