Delivery driver @justmakethatmoney took to TikTok to blast non-tippers in a reply to @Under No Reign’s question “should we pick up non tip orders”.
As a seasoned driver that works for several delivery apps, and chronicle’s his life as a delivery driver on social media – he has established a popular account to sound-off on issues surrounding gig services.
His rant about non-tipper’s pointed out that they use the platform to order food, and then treat their driver’s like slave laborer’s. It went went viral, as opposing views on “tipping” were discussed heatedly in exchanges in the comment section.
His video opens up discussing how Doordash and UberEats take advantage of their drivers that use the philosophy ‘no tip no trip” get played by the apps when they pair low-paying orders, or no tips, with orders that do have tips – so that driver’s are forced to complete all deliveries assigned…which is the “only way they’re going to get their food.”
If you’re not going to value us…why the hell would we pick up your food anyways?
He outlined the situation that arises when people don’t leave tips: Everybody’s seen these videos on TikTok of a whole bunch of orders in Chipotle and McDonald’s and Burger King that are just sitting there for hours and hours and hours. Because all the drivers understand that if you’re not gonna value us as us bringing you your food, why the hell would we wanna pick up your food anyways?
Believe me, we don’t want you on the platform…because there’s people that value us and they understand that if you wanna sit your ass at home, the least you could do is two, three, $4. No one’s trying to say, oh, you need to tip me $20 for one mile.
A standard argument against tipping delivery drivers adequately is commonly: “Why are you working for a company that doesn’t want to pay you correctly”?
And I can promise you, you’re gonna get cold food no matter how you think about it
“tip is voluntary, these gig companies need to pay their drivers/employees. I don’t get a tip for picking up electrical supplies, and wiring houses.”
A justifiable question, but nevertheless, as other comments pointed out – delivery is a luxury service meaning – if you can’t afford to tip or don’t want to tip for the labor, usage of a personal vehicle, gas, wear and tear…to get you your food – then you don’t have any business using the service.
“the fact that people think they’re entitled to a tip before service is ridiculous. Do you tip your server before she serves your table. No you don’t.
There’s a disconnect between customer’s and what they think their driver’s are responsible for. Many believe you are responsible for the quality of the order, if it’s missing items or condiments, and even how long it takes to prepare when driver’s are only required to bring you you’re bag of food – from point A to point B.
Rarely, is it considered how long a driver is waiting for your food, or sitting in traffic, or the distance that they’re driving which creates an unspoken (and sometimes spoken or raged) sense of hostility between customer’s and drivers, and expectations unanswered.
What @justmakethatmoney is highlighting in his video, is that drivers aren’t asking for $20+ tips. “Two, three, four dollars” – is sometimes the difference between an order that is doable versus an order that is not good:
We just ask for a little bit of a tip
